Job Summary:

Provide the best customer service possible in a positive and professional manner by being first point of contact for respective sales team. This includes but is not limited to addressing employee issues, involvement in employee development, employee evaluations, and support for goal attainment.

Essential Job Functions:

• Assist individual outside sales reps with goal attainment. This includes assisting reps in targeting clinics, holding meetings, event planning, and account management.
• Develop the outside sales team, including but not limited to training at quarterly sales meetings and National sales meeting. Ride with each outside sales rep on their route at least twice annually. Document and track performance and provide specific details for areas of needed improvement.
• Coordinate with Call Center Manager to foster teamwork. Communicate with other Regional Sales Managers, Outside Sales Manager, and Corporate office as necessary.
• Foster working relationships with vendor management and representatives in the region to develop and implement action plans to accomplish mutual initiatives.
• Oversee employee evaluations and facilitate efforts for employee development. Coordinate with Human Resources on employee matters such as problem resolution, recruitment, and disciplinary action.
• Invest in continuing self-education while expanding personal skill sets. Keep aware of competitive movement in marketplace and communicate initiatives to sales force which may include pricing, marketing, and personnel movement.
• Perform one on one coaching on a monthly basis with sales reps reviewing performance, progress on territory plan, previous coaching directives, and corporate directives.

Job Requirements & Qualifications:

• Must be able to perform each essential function satisfactorily
• High school diploma or equivalency is required
• College diploma or equivalency is required
• A minimum of two years experience within the veterinary industry is preferred
• A minimum of one year of experience as a manager is preferred
• Ability to read, write and speak English
• Ability to read and interpret documents such as safety rules, employment policies, operating instructions, and procedural manuals
• Superior listening and verbal communication skills including the ability to demonstrate diplomacy and professional sales techniques
• Ability to work accurately with highly detailed information
• Basic computer skills to include data entry
• Must be self-motivated, hard working, and have Microsoft Office skills
• Must have valid driver's license and working vehicle
• Strong organizational skills

Mental & Physical Demands:

• Must be able to handle high stress and rejection
• A fast pace of work to meet frequent deadlines
• Continuous contact with customers
• Regular contact with co-workers
• Potential for stress related to a typical customer service problem resolution process
• Continuous use of hands for writing and computer keyboard
• Continuous use of a computer monitor requiring close vision
• Continuous use of telephone - listening and speaking skills
• Ability to work from vehicle throughout the day.
• Must be able to fly to vendor training and National Sales meetings

Job duties and requirements may be subject to modification to reasonably accommodate individuals with disabilities. Requirements are representative of the minimum levels of education, experience and skills required to perform the essential functions of this job. The job description does not constitute a written or implied contract of employment. Midwest Veterinary Supply reserves the right to revise or change assigned accounts, job duties and responsibilities as the need arises. Midwest Veterinary Supply has the right to change accounts and/or territories as needed.

Equipment Used:

Regularly uses typical office equipment including computer keyboard and terminal, telephone, fax and copier, along with vehicle for sales calls.

Work Environment:

This is a remote position. Travel is required of the position as representation at national conventions is necessary. Work is typically performed from clinic to clinic. Driving is a substantial part of the job.

Salary/Benefits:

We offer competitive pay and a comprehensive benefits package including Medical, Dental and Vision insurance, Life and Accidental Death & Dismemberment (AD&D) insurance, Short- and Long-Term Disability insurance, a 401k plan, paid holidays, and Paid Time Off (PTO).

About Us:

Midwest Veterinary Supply, Inc. (MVS) has provided quality service and merchandise to the veterinary profession since 1961. Our products are distributed from eight branches located in key geographic locations within our trade area. We take great pride in getting our orders out the same day as called in and having the product in the customer's hand the next day. MVS carries products and equipment from most major manufacturers. As we continue to grow, our goal will be, as it has always been, to provide the veterinary profession the very best in service along with quality merchandise at fair and competitive prices.

Midwest Veterinary Supply believes in providing equal employment opportunities for all employees and will not violate any law prohibiting discrimination for or against any employee or applicant for employment on the basis of any characteristic protected under local, state, or federal statute, ordinance, or regulation. To view applicable employment notices, please to visit our Careers page. California residents, to view the California Consumer Privacy Act Disclosure.

MVS1961